Plain language, no surprises. This policy explains how WizeBA collects, uses, discloses and protects your personal information when you visit our website or engage our services. We follow Québec’s Law 25, Canada’s PIPEDA, and the GDPR when applicable.
1. Information we collect
We collect only what is necessary to deliver our services and operate our website. Specifically:
- Contact information you share with us (name, email, phone, company).
- Business context you provide during consultations and engagements.
- Technical data (IP address, browser type, pages visited) via cookies and analytics.
2. How we use your information
- Deliver and improve our services.
- Respond to inquiries and schedule follow-ups.
- Send operational communications (receipts, service updates).
- Comply with legal and regulatory obligations.
3. When we share information
We do not sell your personal information. We share it only with trusted service providers acting on our behalf (hosting, analytics, email delivery), when required by law, or with your explicit consent.
4. How long we keep it
Personal information is kept only as long as necessary for the purposes it was collected or as required by law. Client engagement records are retained for the period required by professional and tax obligations.
5. Your rights
You have the right to access, correct, delete, or export your personal information. In Québec, you also have the right to withdraw consent and to request the de-indexing of personal information published online. See our Law 25 governance page for details.
7. Contact our Privacy Officer
Questions, concerns, or requests to exercise your rights: email legal@wizeba.com or write to our registered office. We respond within 30 days.